Items will generally be shipped within 3 business days according to the shipping method chosen at checkout. To arrange for local pickup please contact email@example.com.
Returns and Exchanges
All returns must be received by Sonder no more than 14 days from the date the order was delivered to the customer. If you need to return an item, please contact firstname.lastname@example.org for return instructions. Customer is responsible for all return shipping costs. Items must be unworn and in perfect condition with original tags and packaging intact.
To exchange an item for a different size and color, please email email@example.com to check inventory and reserve the new size. Sonder will ship a new size for free after receiving the original item. Sonder will cover shipping of a new size once per order. To exchange a second time, a new order must be placed. Customer is responsible for any and all return shipping costs of the original item. Stock is not guaranteed.